Terms and Conditions
Bookings
Introduction
Bookings made through my website or in person are subject to these Bookings Terms and Conditions. Please review these prior to making any booking with Emily Hewitt Yoga.
Timetable
I reserve the right to alter and amend my timetable, as needed. You will be informed of any changes to classes you have booked. Classes at Minchinhampton Scout Hut run in school term time only. Classes at Grace & Glow Studios and Minchinhampton Fitness HUB run on a weekly basis.
Class Bookings
All classes at Grace & Glow Studios and Minchinhampton fitness HUB are bookable via the respective websites. Please refer to the terms and conditions of the respective organisations for classes at these venues.
All classes at Minchinhampton Scout Hut must be booked and paid for in advance, class bookings are subject to availability.
Payment and Cancellation
All classes are payable in advance and no refunds for cancellations will be given. You may reschedule to another class provided you give me 12 hours notice and provided that there is availability in your chosen class. Classes that are cancelled must be rebooked within 1 month.
Waiting List
You may be added to the waitlist should the class be full. If a space becomes available, your space will be reserved and held for one hour. Within this hour you must both confirm your attendance and pay in advance for the session. Failure to do so will result in the space being given to the next person on the waiting list or will be available for general booking.
Class Attendance
You must arrive at the venue for your class in advance of the scheduled start time. Prior payment is essential to attend class. Should automatic payment not be successful, the member will be unable to attend any class bookings until successful payment has been made.
In case of lateness, the session will finish at the scheduled time.
I do not accept liability for any loss or damage of personal belongings brought into the class venues.
Class Packages
Four class pass: Book any four Tuesday and Friday classes at Minchinhampton Scout Hut listed on the timetable section of the website. Class packages are non-refundable, non-transferable and cannot be shared. I retain the right to decide on a case-to-case basis whether a class pass is extended should your class pass expire with unused credits. Allowances may be made in the case when a class or classes are cancelled and a cover teacher hasn’t been secured. Booking transfers and cancellations are subject to a 12 hour notice policy. Pre-booking is essential for attending classes and bookings are subject to availability. Four class passes are valid for one year from the purchase date.
Half termly class packages: Book a half termly block of classes at Minchinhampton Scout Hut listed on the timetable section of the website. The number of classes included in a class pack is determined by the number of weeks in a school half term. Class packages are non-refundable, non-transferable and cannot be shared. I retain the right to decide on a case-to-case basis whether a class pass is extended should your class pass expire with unused credits. Allowances may be made in the case when a class or classes are cancelled and a cover teacher hasn’t been secured. Booking transfers and cancellations are subject to a 12 hour notice policy. Pre-booking is essential for attending classes and bookings are subject to availability.
1-2-1 Sessions and Events
Refund & Cancellation Policy: 1-2-1 sessions and events are subject to a 72 hour cancellation policy. Cancelling within 48 hours will be subject to a 50% refund and not showing up for a session or event will result in the full fee being charged. 1-2-1 appointments will need to be transferred within the month. You can only transfer your booking a total of 3 times including when the 72 hour timeframe has been respected.
Attendance: In case of lateness, the session will finish at the scheduled time.
Gift cards
Gift cards can be redeemed towards:
Yoga Classes with Emily at Minchinhampton Scout Hut
One-to-one Yoga sessions with Emily
Pop up Yoga workshops and events with Emily
Gift cards:
Cannot be redeemed for cash
Are non-transferable and cannot be resold
Are valid for 1 year from the date of purchase
The terms and conditions of the classes or services being purchased with the gift card apply.
Health and Safety
It is your responsibility to disclose any medical conditions, including injuries, pregnancy and postnatal, or anything that may impact your ability to practise Yoga. A health questionnaire must be completed prior to your first 1-2-1 session or event with EmilyHewittYoga.
Please seek professional medical advice if you are unsure whether your health will prevent you from being able to practise Yoga. Do not practise Yoga if your doctor or health care provider advises against it. It is your responsibility to immediately communicate any discomfort or pain that you experience during the session so that correct adjustments and variations can be offered according to your needs. By booking a 1-2-1 session or event you understand that, where appropriate, hands-on assistance will be offered unless you communicate not wanting to be assisted. You also agree to not attend your session if you feel unwell and understand that if you cancel the session late, you may be asked to reschedule at your own cost.
Refund and Cancellation Policy
This policy applies to any classes, class passes, workshops and retreats purchased through this website (not including classes at Grace & Glow Studios and Minchinhampton Fitness HUB).
We retain the right to review refunds on a case-to-case basis.
An administration fee may apply to all types of refunds.
No refunds or transfers will be issued in the event of lateness. You must arrive at the venue prior to scheduled starting time.
In the event that any changes are made to a class you have booked on, you will be notified of that change and will be given the option to transfer your booking or, if using a class pass credit, transfer your credit.
Classes: This applies to all classes purchased on a drop-in-basis and via class packages. Bookings are subject to a 12 hour cancellation period.
Contact Emily directly via the contact page of the website to arrange a more suitable date for the pass to be transferred to. Classes that are cancelled will need to be rebooked within 1 month provided that there is availability within your chosen class. No transfers will be issued within a shorter timeframe. No refunds will be issued for any class bookings.
Class Packages: No refunds or transfers will be issued for any class package purchased. We retain the right to review extending class passes, this will be done on a case-to-case basis. In the event that a class pass is refunded the credit will be returned to you.
1-2-1 sessions: 1-2-1 sessions are subject to a 72 hour cancellation policy. Cancelling within 48 hours will be subject to a 50% refund and not showing up for an appointment will result in the full fee being charged. Appointments will need to be rescheduled within the month. Appointments that have been transferred will not be subject to a refund and can only be transferred a total of 3 times even when the 72 hour guideline is respected.